Legal
Privacy Policy for BexyTV
At a Glance
How does BexyTV handle your data? We only collect what is essential to answer your inquiries, provide your subscription, and offer support: names, contact details, order information, and basic technical data. We never sell your personal data, and this website employs no tracking pixels or advertising analytics. As you explore our flexible subscription plans, rest assured that BexyTV maintains strict privacy standards across all services.
- We process data you explicitly provide (via forms and WhatsApp) alongside limited technical data required for service delivery.
- Legal basis under GDPR: performance of a contract, legal obligation, and legitimate interests.
- You may request access, rectification, or deletion of your data at any time via WhatsApp.
- The only third-party service on this site is WhatsApp, which you choose to initiate. Fonts are hosted on our own private servers.
Last updated
Effective as of and last updated: October 23, 2026
This Privacy Policy outlines how BexyTV („we“, „us“), the provider of the BexyTV service, collects, utilizes, shares, and protects personal information when you visit bexytv.com („the website“), contact us, request a free trial, or purchase a subscription (collectively, „the service“). It further details your rights under the EU General Data Protection Regulation (GDPR). We act as the data controller for the processing activities described herein.
Data Collected by BexyTV
Information You Directly Provide to BexyTV
- Contact form: your name, optional WhatsApp or telephone number, subject, and your inquiry. When you select ‚Send‘, the form is not posted directly to our server; WhatsApp opens with the details pre-filled, and we only receive them if you complete the message transmission.
- Reseller form: name, WhatsApp or telephone number, reseller status, and an optional message, processed in the same manner via WhatsApp.
- WhatsApp conversations: your phone number, message content, and any information you choose to share, such as device, preferred package, or error screenshots.
- Orders and trials: the specific package, duration, and number of connections requested, along with the necessary data to provision and renew your account.
Data BexyTV Generates to Deliver the Service
- Account details: username, password, server credentials provided to you, your package type, start and end dates, and the number of permitted concurrent connections.
- Usage and technical data: IP addresses, connection timestamps, concurrent stream counts, and basic device or iptv smarters pro app identifiers. These are utilized to deliver streams, enforce connection limits, prevent abuse, and troubleshoot issues. We do not build profiles based on your viewing history for marketing purposes.
- Support records: a history of your past tickets, ensuring we can assist you more efficiently during future interactions with our team.
Data Automatically Collected on the BexyTV Website
Like most websites, our servers automatically receive standard technical information when you visit, such as your IP address, browser type, requested page, referring site, and date/time stamps. Server logs are used for security, diagnostic troubleshooting, and operational stability, and are stored for a limited period. The website uses no analytics tools, advertising pixels, or tracking cookies to monitor your behavior on tv bexy.
Payment Information at BexyTV
When you purchase a subscription, payment details such as card numbers are handled by the specific payment processor utilized for your order, in accordance with their individual privacy policy. We receive payment confirmation and limited metadata such as the amount and date, but we never store full credit card numbers or sensitive financial data on our internal systems.
Why BexyTV Processes Your Data and Legal Basis
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Answering inquiries via form or WhatsApp | Legitimate interest / Pre-contractual measures |
| Creating trials and subscriptions, service delivery | Contractual necessity |
| Technical support and troubleshooting | Contractual necessity |
| Reviewing and managing resellers | Pre-contractual measures / Contractual necessity |
| Enforcing terms, preventing fraud and abuse | Legitimate interest |
| Refunds according to our 7-day guarantee | Contractual necessity |
| Accounting and tax compliance | Legal obligation |
| Responding to valid legal requests and copyright notices | Legal obligation / Legitimate interest |
We send essential service notifications, such as expiry reminders for your iptv subscription, but we do not send marketing content unless you explicitly opt in. You may withdraw consent at any time.
Cookies and Similar Technologies on BexyTV
The website sets no advertising or analytical cookies, and all fonts are served from our own internal server. Consequently, we do not display a cookie consent banner. The only third-party service involved is one you manually trigger:
| Service | Usage Context | Data Received |
|---|---|---|
| WhatsApp (Meta) | Order and support buttons, as well as both forms, which initiate a WhatsApp conversation | The messages you choose to transmit, subject to WhatsApp’s privacy policy |
Learn more by reviewing the WhatsApp Privacy Policy for the EEA.
How BexyTV Shares Data
We never sell your personal information. We only share data in the following limited circumstances:
- Data processors: partners who assist us in operating our website and providing the BexyTV service, including hosting, streaming infrastructure, and payment gateways, who are strictly bound by our processing instructions.
- Communication platforms: the tools you choose to use to contact us, specifically WhatsApp.
- Resellers: if you purchased your subscription through a third-party reseller, they manage your account and have access to the information required for that purpose.
- Legal requirements: when compelled by law, court order, or government authority, or when necessary to protect our rights, our users, or the general public.
Transfers Outside the EU/EEA by BexyTV
Certain providers, such as WhatsApp, may process data outside the EU/EEA. Such transfers are conducted based on an adequacy decision (e.g., the EU-US Data Privacy Framework) or the European Commission’s Standard Contractual Clauses to ensure your data remains secure.
Retention Period for Your Data at BexyTV
| Data Type | Standard Retention Period |
|---|---|
| WhatsApp conversations (including contact forms) | Up to 24 months after last contact, then deleted |
| Account and subscription details | As long as the account is active and up to 24 months after termination |
| Payment and refund records | As required by accounting laws (typically 7 years) |
| Streaming connection logs | Up to 90 days, unless required for abuse investigation |
| Website server logs | Up to 90 days |
Once data is no longer necessary, we securely delete or anonymize it. You may request earlier deletion, subject to any legal retention requirements.
Your Rights with BexyTV Under GDPR
- Access to the personal data we hold about you (register extract).
- Correction of any inaccurate or outdated information.
- Erasure, excluding data we are legally obligated to retain.
- Restriction of processing and the right to object to processing based on legitimate interests.
- Data Portability for information you have provided to us under our agreement.
Submit your request via WhatsApp (+44 7395 985474) and start your message with „Privacy Request.“ We verify your identity by matching provided details against our records, such as your registered phone number, and will respond within one month. If you are dissatisfied with our data handling, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
How BexyTV Protects Your Data
We utilize reasonable administrative, technical, and physical safeguards, including encrypted connections (HTTPS) on our website, restricted access to client information, and routine software updates. No transmission or storage is perfectly secure, so we cannot guarantee absolute protection. Please keep your login credentials confidential and do not share them.
Minors and BexyTV
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with data, contact us at WhatsApp (+44 7395 985474) so we may delete it. Parents can use parental controls in their IPTV players to restrict content on children’s devices.
Third-Party Links from BexyTV
Our site includes links to third-party websites and apps, such as app stores, players like IPTV Smarters Pro and IBO Player, and WhatsApp. Their data handling is governed by their own policies, not ours. We have no affiliation with these third-party applications or their developers.
Updates to the BexyTV Privacy Policy
We may update this policy when our practices or regulations change. The date at the top indicates the latest revision. For significant changes, we will highlight them here and notify active customers when appropriate.
Contact BexyTV Regarding Privacy
For questions or data requests, message us on WhatsApp (+44 7395 985474) starting with „Privacy Request,“ or use our contact page. Copyright matters are handled per our copyright policy, and more about us can be found on the About Us page.
This policy outlines our personal data practices and does not constitute legal advice.